1. Who we are and scope
Design2Pattern is browser-based software for designing overlay mosaic crochet patterns, generating written instructions, and creating pattern documents. It is operated by ELIORA ApS, Vadumvej 16, 7860 Spøttrup, Denmark, CVR 43577646. These terms form an agreement between you and ELIORA ApS. Our Privacy Policy explains how personal data is processed.
2. Eligibility
You must be at least 18 or have reached the age of majority where you live and be able to enter a binding agreement. If you use the service for an organisation, you confirm that you are authorised to bind it.
3. The service and important craft disclaimer
Design2Pattern is a planning and publishing aid. Automatically generated charts, written rows, stitch counts, gauge calculations, sizing, and other outputs may contain errors or assumptions that do not fit a specific yarn, tension, technique, or use. You remain responsible for independently testing and verifying every pattern before publication, sale, or use. The service is not professional, medical, safety, or legal advice.
4. Accounts
Provide accurate information, keep credentials confidential, and tell us promptly if you suspect unauthorised access. You are responsible for activity through your account and may not sell or transfer it without permission.
5. Trials, subscriptions, pricing and renewal
The trial duration, price, interval, taxes, and included features are shown before checkout. Paid subscriptions renew automatically for successive billing periods until cancelled. Cancellation takes effect at the end of the paid period. A price described as locked remains available while the related subscription continues without interruption; a later resubscription uses the price then offered. Except where mandatory law requires otherwise, payments are non-refundable and partial periods are not refunded.
6. Consumer right of withdrawal
EU/EEA consumers generally have 14 days to withdraw from a distance contract. If you ask us to begin supplying digital services immediately, you acknowledge that performance starts before that period ends. Any mandatory withdrawal or refund right remains unaffected. Contact us with a clear withdrawal statement at start@design2pattern.com.
7. Payments
Payments are handled by Stripe. You authorise us and Stripe to charge the selected payment method for recurring fees and applicable taxes. Failed payments may lead to restricted access after reasonable notice.
8. Your designs and content
You retain ownership of original content you create. You grant us a limited, non-exclusive licence to host, process, reproduce, and transmit it only as needed to provide, secure, back up, and improve the service. You confirm that your content and use do not infringe third-party rights.
9. Our intellectual property
The software, interface, branding, documentation, and service content are owned by ELIORA ApS or its licensors. Your subscription gives you a limited, revocable, non-transferable right to use the service. It does not transfer ownership of the software.
10. Acceptable use
Do not misuse the service, attempt unauthorised access, interfere with security, introduce malicious code, scrape at unreasonable scale, reverse engineer except where law expressly permits it, or use the service to infringe rights or break applicable law.
11. Availability
We aim for reliable access but do not promise uninterrupted or error-free operation. Maintenance, security incidents, dependencies, and events outside reasonable control may affect availability. Features may evolve, provided this does not remove mandatory consumer rights.
12. Warranties and disclaimers
The service is provided on an “as available” basis. To the maximum extent permitted by law, we disclaim implied warranties not expressly stated here. Mandatory statutory warranties remain unaffected.
13. Limitation of liability
Nothing excludes liability that cannot legally be excluded, including liability for intent, gross negligence, death or personal injury caused by negligence, or mandatory consumer protection. Otherwise, our aggregate liability arising from the service is limited to the fees you paid in the 12 months before the event giving rise to the claim. We are not liable for indirect loss, lost profits, lost business, or untested pattern output where such exclusion is lawful.
14. Suspension and termination
You may stop using the service and cancel a subscription at any time. We may suspend or terminate access for material breach, fraud, security risk, or legal necessity, normally after reasonable notice where practicable. You may request account deletion subject to legal retention obligations.
15. Changes to these terms
We may update these terms for legal, security, or service changes. Material changes will be communicated in advance where required. If you do not accept a material change, you may cancel before it takes effect.
16. Governing law and disputes
Danish law governs these terms, excluding conflict-of-law rules, while consumers retain mandatory protection of their country of residence. Danish courts have jurisdiction unless mandatory consumer law provides another forum. We do not currently commit to voluntary proceedings before a consumer arbitration body except where law requires participation.
17. General
If one provision is invalid, the remaining terms continue. A delay in enforcing a right is not a waiver. We may assign the agreement as part of a business transfer if your rights are not materially reduced.
18. Contact
Questions about these terms: start@design2pattern.com.